The smart fuel card is an essential tool for managing and distributing fuel in the country. This card not only allows vehicle owners to access their fuel quota but also records and manages fuel consumption information. However, forgetting the password or locking the card due to multiple incorrect password entries can be problematic for some vehicle owners.
Methods for Recovering the Fuel Card Password
Recovering the fuel card password depends on how the application for the card was registered and received. Applicants can use non-physical methods to view their password before visiting in person.
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Individuals who have requested their smart fuel card through the online system can visit the Fuel My Card system at fcs.niopdc.ir and enter the request tracking section to view their card password. With this method, this group of applicants does not need to visit in person.
Other Methods for Password Recovery
If the fuel card issuance request was registered through the electronic police service offices (Police +10), the last four digits of the vehicle owner's national ID code can be used as the card password. Therefore, owners of this type of card can first try this password.
If access to the password is not possible using the aforementioned methods or if the fuel card is locked due to incorrect password entries, the applicant can visit the nearest regional office of the National Iranian Oil Products Distribution Company in their place of residence. The addresses of the regions and areas of the National Iranian Oil Products Distribution Company can also be viewed on the company's information website at niopdc.ir.
Assistance through Customer Communication System
Individuals who encounter problems or ambiguities during the password recovery process can register their request in the customer communication system of the National Iranian Oil Products Distribution Company at crm.niopdc.ir or call the company's response center at 09627 for guidance.
Therefore, forgetting the fuel card password does not mean the need to obtain a new card. Vehicle owners can first check online solutions according to how they received the card, and if the issue is not resolved, they can utilize the in-person services of the regional offices of the National Iranian Oil Products Distribution Company.
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