The SMS for the September 1405 salary payments for retirees and pensioners was sent recently with delayed amounts, causing concerns for many individuals. The Social Security Organization stated in a notice that this situation arose due to issues in the banking network and will be corrected soon.
Explanation from the Social Security Organization
In the published notice, the Social Security Organization mentioned that some retirees and pensioners received the SMS for the September salary payment this morning, which included amounts equivalent to a one-month delay in the salary increase difference. This problem is caused by disruptions in the banking system, and the Social Security Organization has assured that necessary corrections will be made as quickly as possible.
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Salary Payment Process
The Social Security Organization also emphasized that the full salary payments for individuals are processed automatically, and there is no need for retirees and pensioners to follow up or visit in person. This action is taken to prevent any confusion and facilitate the salary receipt process. Retirees and pensioners are advised that if they have any questions or ambiguities, they can use the portal of the Monitoring and Public Relations Center of the Organization.
Communication Methods for Follow-up
Retirees and pensioners can register their requests and complaints through the official portal of the Social Security Organization and follow up on the processing without the need for in-person visits by receiving a tracking code. Additionally, the Monitoring and Public Relations Center of the Organization is available 24/7 at the phone number 1420 to provide guidance to retirees and pensioners.
The Social Security Organization advises its audience to use the official website and reliable social media channels to receive news and information related to this organization. The only official source for news and issues related to the Social Security Organization is the Public Relations Department of this organization.
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