Amirreza Jalali Farahani, head of the 137 system, announced the registration of 3,183 flood messages in this system and emphasized the need for a more precise and effective examination of these requests. Since the beginning of the rains, this number of messages indicates serious concerns among citizens regarding flooding caused by recent rainfall.
Distinction Between Flooding and Standing Water
Jalali Farahani referred to the improvement of the message registration and categorization process and stated that in order to enhance the quality of response, the distinction between the two issues of "flooding" and "standing water" has been prioritized. This distinction is aimed at ensuring that requests requiring immediate intervention are correctly and promptly referred to the relevant urban service sectors in different areas.
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He added that based on the registered data, regions 1, 3, and 4 have the highest frequency of flood messages. This information can help officials take necessary actions to address existing problems in these areas.
Preventive Actions and Responding to Urban Needs
Jalali Farahani also emphasized the importance of preventive measures and noted the need for improvements in urban infrastructure as well as more precise planning to cope with weather conditions. This action not only helps reduce flooding problems but can also increase citizen satisfaction.
The head of the 137 system urged citizens to quickly contact this system if they observe any flooding issues so that necessary actions can be taken. He also emphasized that this system is striving to respond to citizens' demands by improving the quality of its services.
Given the weather conditions and recent rainfall, it is expected that increased cooperation and interaction between citizens and urban officials will help solve existing problems. Jalali Farahani expressed hope that with these changes, they can provide better services to the people and prevent more serious issues from arising.
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