Mohammad Mahdi Karimi Monfared, the manager of Behaki Passenger Terminal, recently announced new plans to enhance the comfort and services for passengers at this terminal. In this regard, he emphasized the need for continuous attention to service areas and maintaining welfare standards, stating that operational and service activities, especially during late-night hours and times of reduced traffic, are pursued with greater precision and speed.
Why is Service Improvement Necessary?
Considering the high volume of passenger traffic at Behaki Terminal, Karimi Monfared stressed that the goal of implementing this plan is to maintain cleanliness and tidiness of the terminal environment and to enhance the quality of services provided to passengers. He added that within the framework of this plan, actions related to the cleanliness and hygiene of pathways and public spaces are continuously pursued to ensure that terminal services are provided without interruption and in the best possible condition for passengers.
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Details of Operational Plans
Karimi Monfared further referred to the details of welfare indicators in this plan, stating: "As part of this nighttime planning, actions such as washing and disinfecting public surfaces, attending to the condition of restrooms, and organizing welfare equipment in the area will be carried out." He also mentioned the examination of lighting systems and addressing potential deficiencies with the presence of operational teams, noting that these actions are planned to create a pleasant and orderly environment for passenger movement.
The manager of Behaki Passenger Terminal emphasized the importance of continuous monitoring, stating that the collective effort is to enhance the quality indicators of the terminal environment and provide a suitable space for passengers. He said: "This process will continue in a planned and round-the-clock manner so that esteemed passengers witness a tidy and organized environment upon entering and exiting Behaki Terminal."
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